For ages 21 and over

Responsible Gaming Commitment

111bet believes that sports betting and casino games are only enjoyable when played in a controlled and mindful way. Knowing your own limits and seeking help when needed — that is what it means to be a truly responsible player.

For persons aged 21 and over only

Why Gaming Needs to Be Responsible

Online betting and casino games are a form of entertainment for many people. But that entertainment stays healthy only when you have a clear sense of how much time and money you can afford to spend. At 111bet, we want every member to play with awareness and to get help quickly if a problem arises.

The real purpose of gaming should be enjoyment, not a way to relieve stress. When someone bets to escape financial hardship or mental difficulties, the risk of crossing normal limits increases. Our Terms and Conditions set out in detail the code of conduct under which 111bet operates and what is expected of members.

Only persons aged 21 or over may open an account and play on our platform. This is not merely a rule — it is the foundation of our responsibility. Keeping minors away from gambling is our top priority.

Remember — there is always a risk of losing money on any bet. Placing more bets to try to recover losses is never a sound strategy. Treat each bet independently and only spend what you can afford to lose without affecting your daily life.

How to Set Your Own Limits

111bet members can use the tools below to keep their gaming habits in check. Using these tools is not a sign of weakness — it is the mark of a responsible player.

Deposit Limit

Set a Deposit Limit

Set a maximum amount you can deposit per day, per week, or per month. Having this limit in place greatly reduces the chance of overspending.

Loss Limit

Set a Loss Limit

Arrange for play to stop automatically once you have lost a set amount. This helps you make decisions with a clear head.

Time Limit

Control Session Time

Set a time limit for how long you play in one session. Playing for too long without a break reduces your ability to make sound decisions.

Break

Cooling-Off Break

Take advantage of the option to step away from your account for a few days. A break of one week or one month gives you a chance to reassess your gaming habits with fresh eyes.

Self-Exclusion

Self-Exclusion

If you feel that gaming is getting out of control, apply for a long-term self-exclusion. During this period your account will be completely inactive.

Support

Reality Check

Ask yourself regularly: how much time and money am I spending? Are my gaming decisions made freely, or do they feel compulsory? This honest self-assessment is the most powerful tool available.

To set or change these limits, contact 111bet's 24/7 live chat support or write to the support email.

Recognise the Warning Signs

Gambling problems do not always appear suddenly — they develop gradually. If you notice any of the signs below in yourself or someone close to you, take it seriously and seek help.

  • You keep placing bets trying to win back lost money, risking more each time.
  • You are hiding how much you play from family, friends, or colleagues.
  • You are using money meant for bills, rent, or household expenses to gamble.
  • Even when you decide to stop playing, you keep coming back and cannot stop yourself.
  • When you cannot play, you feel restless, irritable, or anxious.
  • You are borrowing money or considering selling assets to fund your gambling.
  • You are prioritising gaming over work, study, or time with family.
  • You are turning to betting mainly to cope with stress, loneliness, or sadness.

If you notice even one of these signs in yourself, do not try to deal with it alone — talk to someone close to you or seek help from a professional counsellor. Asking for help takes courage.

Where to Find Help

Acknowledging the problem and asking for help — these two steps are where change begins. Support is available through any of the following.

111bet Support Team

111bet's live chat service is available seven days a week, twenty-four hours a day in both Bengali and English. Requests for self-exclusion, limit setting, or account closure can be made at any time. You can also write to the support email.

Family and Loved Ones

Family members and trusted friends are often the first to notice signs of a problem. Talk to them openly. Their support can make the biggest difference over the long term.

Professional Counselling

Mental health professionals and behavioural addiction specialists can help in confidence. Contact a local hospital or counselling centre — this is the most effective way to address the problem at its root.

111bet's Commitment

111bet is more than a gaming platform — it is an effort to build a responsible community. We believe that ensuring the safety of every player is central to our core duty. That is why we actively encourage members to play with awareness.

We do not allow any minor to register or play. Member age is confirmed through the account verification process. Under our Privacy Policy, information collected is used solely for the security and proper operation of the platform.

If you ever have questions about our services or policies, visit our FAQ page — it contains detailed information on accounts, payments, and responsible gaming.

Let gaming be a source of enjoyment, not a burden. 111bet is always here for you — while you play and when you need to take a break.

Responsible Gaming FAQ

Yes. Any withdrawable balance in your account remains safe during a self-exclusion period. Once the exclusion period ends, or by contacting the support team and following the applicable process, you can make a withdrawal. Ask on live chat for more details.

Lowering a deposit limit generally takes effect immediately. However, increasing a limit may involve a waiting period to give you time to reconsider the decision. This policy is in place for your protection.

Under 111bet's privacy policy, account information is not generally shared with third parties. However, if a family member contacts the support team with a concern, we can provide them with general information and guidance on responsible gaming.

Age verification is mandatory when registering at 111bet, and anyone under 21 cannot open an account. If you suspect a minor is accessing the platform, please notify our support team immediately.

Specialist counsellors at local mental health centres or hospitals can help with behavioural addiction. As a first step, speak with the 111bet support team — they can point you in the right direction.

No, your account does not reactivate automatically when a self-exclusion period ends. You will need to actively contact the support team and follow the required process. Before returning after this break, make an honest assessment of whether you are ready.